Business Mentors Blog

Make Great Customer Service Your Competitive Advantage

Jul 6, 2023 10:30:00 AM

Great customer service is a cost-effective way to win loyalty, lift revenue and stand out from your competitors. In fact, it can even help your business to be more resilient. And that’s something you can welcome with a smile in today’s fast-changing environment.

Processes for the people

May 30, 2023 12:31:33 PM

Process: Almost everything you do at work, from making a coffee to organising a big project involves a process, so why not make it a great one?


20k to Mentor Weather-Affected Businesses

May 16, 2023 10:44:08 AM

Business Mentors New Zealand is supporting the ongoing recovery of those affected by recent weather events and Cyclone Gabriel with $20,000 of mentor registrations for businesses that are continuing in their recovery. “Our existing community of mentors rally together to support business owners in the immediate aftermath of a weather event. We see a critical need for us to extend our help” says Business Mentors New Zealand CEO Sarah Trotman, ONZM. The not-for-profit ...

Case Studies

Mentoring a beautiful move for The Renaissance School of Dance

May 3, 2023 9:26:58 AM

Dance has been part of Marguerite's life since she was two years old. It's brought her incredible joy and now her business is giving others the same opportunity. At The Renaissance School of Dance Marguerite calls herself CEO – Chief Enthusiasm Officer. Her business journey seems to be perfectly choreographed. Although she's faced her share of unexpected challenges, she's met them without missing a beat, benefiting from support of her Business Mentor Nicki.

Good governance for small business

Apr 12, 2023 11:07:50 AM

Governance of your small business can help it flourish, and it doesn't mean an expensive, over-qualified board of directors. Governance structures for small businesses can take many forms. Your governance set-up can evolve through the life of your business to give you the right kind of support at the right time. The good news is that it's never too soon or too late to establish governance for your company.

Unleash your creativity for business success

Mar 28, 2023 8:30:20 AM

Creativity techniques can generate fresh ideas to thrive. As you look ahead, a dose of imagination could help you stay competitive and find new ways to grow and succeed.

New chat GPT technology may interrupt business as usual

Mar 17, 2023 12:16:43 PM

Chat GPT is changing the narrative for business tech, even just a few months after its launch. And for small businesses in New Zealand, it's likely to be part of many conversations in the coming months.

Ethical marketing is more than a trend

Feb 28, 2023 8:52:25 AM

If your small business is working hard to do the right thing for people and the planet, you should be able to let people know. But the worry of not doing enough or being accused of insincerity is enough to make many business owners remain in the shadows. Ethical marketing can help you grow your business, its relationships and your community’s trust.

TikTok or not?

Jan 25, 2023 9:03:08 AM

TikTok is having its time. Is it somewhere your small business should be? There are plenty of reasons this social media platform should get the ‘tick’ for your marketing approach but also a few caveats. The data shows TikTok is a place where you can gain attention and sales. But keeping your brand safe means taking a moment before you dive in.

Avoid the Nightmare before Christmas

Dec 19, 2022 3:47:19 PM

The lead-up to Christmas is often the most demanding time of year for small business owners. It can mean that even when they have a break, it's more about recovery than relaxation. Purposeful planning can help you keep a sense of cheer and enjoy the season.